Hello,
Thank you for your email.
We have restored your activations to the original number and there is no
charge for additional activations.
When you purchase a downloadable product from Trymedia Games or one of
our partners, you can use the software for as long as you like. You also
receive an Activation Code and three to five license renewals for your
product. These renewals allow you to reinstall your product if you
reformat your computer or want to install it on a second or new
computer. We can adjust the number of renewals remaining as long as you
are not sharing your Activation Code with other users and the purchase
has not been refunded.
In order to license your product, we recommend that you copy and paste
your 32-digit alphanumeric code into the product. If you type your code
in, the activation will likely fail.
To Copy, highlight the Activation Code using your mouse and then press
CTRL+C. To Paste the Activation Code from your email, click the box you
want to paste to and press CTRL+V. You should now see your code entered
into the box. The right-click paste function does not work in the
ActiveMARK window, so be sure to use the keyboard shortcut.
If you have any additional problems, concerns, or questions, please
visit our Customer Support Center at
http://csc.trymedia.com for
additional support, including retrieving your activation code.
Kind regards,
Dave
Trymedia Games Customer Support
